Free Shipping Statement
We offer free shipping within Canada under certain conditions including location and order value before taxes, which will be posted on the emergamert.com website and may change without notice. The shipping cost, where applicable, plus HST will be added to the total during the checkout process. We reserve the right to charge shipping to remote locations.
Shipping Process
We will ship merchandise Monday to Friday, excluding national Holidays. Goods are usually shipped within two to three days after you receive an email receipt for your order confirmation pending availability and credit verification. You will then receive a second email once your order has shipped that will include your tracking number if you have selected that option.
Shipping Method
We ship with various delivery organizations and will provide a tracking number. Typically, orders will arrive within 2-5 business days. Should you wish to receive your order sooner please contact us at sales@emergmart.com and we will be happy to arrange a more rapid shipping option billed to your account or once you have pre-paid the shipment.
We Do Not Ship To PO Boxes
We do not ship to PO boxes or third parties.
Taxes Are Extra
Taxes are not included in our prices. Taxes will be charged at the applicable current rates on all shipments within Canada.
We Do Not Accept Returns
Please make sure you double check shipping information as Emergmart Response Systems, Inc. is unable to re-route packages and we do not accept returns for any reason.
Quality Control
Emergmart Response Systems, Inc. is not responsible for damages due to shipping. All merchandise goes through strict quality control before shipping.
How To Contact Us If You Have A Problem or Complaint
If you have any queries in relation to this policy or its administration please contact Emergmart Response Systems, Inc. at sales@emergmart.com or (800) 203-4709.
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